Refund Policy
Last Updated: 04/07/2025
1. General Policy
- Subscription fees are non-refundable after activation.
- Prepaid credits (e.g., call minutes) cannot be refunded.
2. Exceptions
Refunds may be issued for:
- Duplicate charges (proof required).
- Service failure (if unresolved within 48 hours).
3. How to Request a Refund
Email support@skyvoiptel.com with:
- Invoice details
- Reason for refund
Processing Time: 5-7 business days.
Contact Us
For any refund-related questions, contact us at support@skyvoiptel.com.